Important Informations

31 de January, 2023 2023-01-31 14:42
USEFUL INFORMATION
Parking

If you come by car, you can leave it in our garage for only €25 per night. Reservation is, however, required.

Reception

Opening hours and contacts
Reception is open 24 hours a day. For any questions, please dial 9 or via WhatsApp on +351 969 093 760.

Check in
From 16:00.

Early arrivals
If you arrive before 4 pm and the room is not available, don’t worry! Our reception will store your luggage in an appropriate place. If you need to enter the room earlier, check with us subject to availability. Extra costs may be added.

Check-out
Until 12:00. If you wish to extend your stay or have a late check-out, you must contact the reception, subject to availability and additional cost.

Internet wifi

Network: Lisboa Pessoa Hotel
Password: Fernando

Restaurant

Breakfast
Monday to Friday: 07:30 to 10:30. Saturday and Sunday: 07:30 to 11:00.

Breakfast in the room
Daily from 7:30 am to 9:00 am / 10:30 am to 11:00 am.

Includes: bread and pastry basket, jam, butter, ham, cheese, coffee, milk, tea and natural orange juice. It must be requested by 20:00 the day before. To request this service, please dial 8 or 9. For each room service service, a fee of €10 will be charged.

Breakfast box (for breakfast-included rates)
If you need to leave before 07:30, you will be entitled to a breakfast box. Please inform by 20:00 the previous day. Please mark 8 or 9.

Welcome drink
12:00 to 18:30. Welcome drink (courtesy of Lisboa Pessoa Hotel).

Bar & Snacks
Snacks: 12:00 to 18:00. Bar: 12:00 to 24:00.

Dinner & snacks
18:30 to 24:00. see menu

Dinner in the room
18:30 to 22:30. To request this service, please dial 8 or 9. For each room service service, a fee of €10 will be charged. see menu

Spa

Gymnasium
07:30 to 13:30 / 15:00 to 20:00

Thermal garden
Acqua Zone – 10:00 am to 1:30 pm / 3:00 pm to 8:00 pm
To access the spa pool, the use of a cap is mandatory.
Sauna and Turkish Bath – 10:00 am to 1:30 pm / 3:00 pm to 8:00 pm

Treatments & Massages
10:00 am to 1:30 pm / 3:00 pm to 8:00 pm See menu

Reservation is required for all SPA services, including access to the Thermal Garden (spa pool, sauna and Turkish bath) and use of the gym, for your maximum comfort.

A robe, slippers (in the room) and towel (in the SPA) are available for use in the SPA during your stay.

Our rules: :  Aquazone standards e Gym standards

Rooms

Housekeeping
Until 20:00 from 1 Nov to 31 Mar;
Until 6 pm from May 1 to Oct 31

Pillows, sheets, duvets and hangers
If you need more pillows, sheets, duvets or hangers, please contact reception. Please dial 9. Subject to availability.

Laundry

If you need a laundry service, please fill in this online form or the paper form in your room.

evaluation questionnaire

How is your stay going?

In order to optimize your experience, please rate our services from 1 to 5 so far. Thank you very much!
SPECIAL OFFERS

You can book in advance, just contact our reception through pessoa@artsoulgroup.com.

EVALUATION QUESTIONNAIRE

We need your opinion!

After checking out, we would like you to answer this evaluation questionnaire in order to improve our services and serve you better on your next visit!
We hope that your experience was positive and that you will be back with us soon!

Sustainability and efficiency

In order to be more environmentally efficient, we have adopted several measures that, in addition to investments, constitute changes in attitudes by raising the awareness of our team, partners and guests.

See how you can help us and contribute:

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