Important Information

31 de January, 2023 2024-04-05 14:54
USEFUL INFORMATION
Parking

If you come by car, you can leave it in our garage for only €25 per night. Reservation is, however, required.

Reception

Opening hours and contacts
Reception is open 24 hours a day. For any questions, please dial 9 or via WhatsApp on +351 969 093 760.

Check in
From 04:00 pm.

Early arrivals
If you arrive before 4 pm and the room is not available, don’t worry! Our reception will store your luggage in an appropriate place. If you need to enter the room earlier, check with us subject to availability. Extra costs may be added.

Check-out
Until 12:00. If you wish to extend your stay or have a late check-out, you must contact the reception, subject to availability and additional cost.

Internet wifi

Network: Lisboa Pessoa Hotel
Password: Fernando

Restaurant

Breakfast
Monday to Friday: 07:30 to 10:30 am. Saturday and Sunday: 07:30 am to 11:00 am.

Breakfast in the room *
Daily from 7:30 am to 9:00 am / 10:30 am to 11:00 am.

Includes: bread and pastry basket, jam, butter, ham, cheese, coffee, milk, tea and natural orange juice. It must be requested until 08:00 pm the day before. To request this service, please fill out this form or dial 8 or 9. For each room service service, a fee of €10 will be charged. 

Breakfast box (for breakfast-included rates)
If you need to leave before 07:30 am, you will be entitled to a breakfast box. Please inform until 08:00 pm the previous day. Please fill out this form or dial 8 or 9.

Welcome drink
12:00 pm to 06:30 pm. Welcome drink (courtesy of Lisboa Pessoa Hotel).

Bar & Tapas
Tapas: 12:00 pm to 10:30 pm. Bar: 12:00 pm to 00:00 am.

Lunch & Dinner 
Lunch: 12:00 pm to 03:00 pm. Dinner: 07:00 pm to 10:30 pm. see menu

Dinner in the room *
06:30 pm to 10:30 pm. To request this service, please dial 8 or 9. For each room service service, a fee of €10 will be charged. see menu

* If does not include food and beverage service, the room service fee is only €5.

Spa

Gymnasium
07:30 am to 13:30 pm / 03:00 to 08:00 pm

Tranquility Lounge (14+)
09:30 am to 1:30 pm / 3:00 pm to 8:00 pm
The tranquility lounge includes the tranquility pool, the sauna and steam room.

To access the spa pool, the use of a cap is mandatory. 

Treatments & Massages
10:00 am to 1:30 pm / 3:00 pm to 8:00 pm See menu

Admission is free for guests at the Tranquility Lounge (SPA pool, Steam Room and Sauna). Please note that there is a greater influx to the Tranquility Lounge area from 5pm to 7pm, so we may not be able to guarantee sunbeds available for everyone at that time.

A robe, slippers (in the room) and towel (in the SPA) are available for use in the SPA during your stay.

Our rules: :  Aquazone standards e Gym standards

Rooms

Housekeeping
From 09:00 a.m. until 05:30 p.m.

Pillows, sheets, duvets and hangers
If you need more pillows, sheets, duvets or hangers, please contact reception. Please dial 9. Subject to availability.

Laundry

If you need a laundry service, please fill in this online form .

Telephone
Local CallsDial 0 + Number
Long Distance CallsDial 0 + Country Code + Area Code(without 0) + Number

Long Distance Calls Cost

 

Hotel Directory
Outside Line0
Front Office 9
Restaurant/Room Service 8
Room to RoomDial 2 + Room Number
evaluation questionnaire

How is your stay going?

In order to optimize your experience, please rate our services from 1 to 5 so far. Thank you very much!
SPECIAL OFFERS

You can book in advance, just contact our reception through pessoa@artsoulgroup.com.

EVALUATION QUESTIONNAIRE

We need your opinion!

After checking out, we would like you to answer this evaluation questionnaire in order to improve our services and serve you better on your next visit!
We hope that your experience was positive and that you will be back with us soon!

Sustainability and efficiency

In order to be more environmentally efficient, we have adopted several measures that, in addition to investments, constitute changes in attitudes by raising the awareness of our team, partners and guests.

See how you can help us and contribute:

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