important information

24 de February, 2023 2023-11-16 16:04
USEFUL INFORMATION
Parking

If you come by car, you can leave it in our garage at no additional cost.

Reception

Schedules and contacts
The reception is open 24/7. For any question, please dial 9 or by WhatsApp through the number +351 961 829 481.

Check-in
From 03:00 pm.

Early arrivals
If you arrive before 03:00 pm and the room is not available, don’t worry! Our reception will store your luggage in an appropriate place. If you need to enter the room earlier, please contact us upon availability. Extra costs may be added.

Check-out
Until 12:00 pm. If you wish a late check-out you must contact the reception, subject to the hotel’s availability and additional cost.

Internet wifi

Network: Evora Olive Hotel
Password: oliveira

Restaurant

Breakfast
Monday to Friday: 07:00 am to 10:30 am.
Weekend and national holidays: 07:30 am to 11:00 am.
If not included, 12€ per person, if requested until the day before. On the same day, €15 per person.

Breakfast in the room
À La Carte breakfast is also available in the room for a fee of € 10.00. Please fill out this form.

Breakfast box (for rates with breakfast included)
If you need to leave before 07:00 am, you will be entitled to a breakfast box.
Please inform until 10:00 pm the day before. Please fill out this form or dial 8 or 9.

Bar & Snacks
Bar and Mercearia (Grocery Store): 08:00 am to 12:00 am.
Snacks: 12:30 pm to 11:00 pm
See Menu

Tapas & Dinner 
12:30pm until 10:30pm. See menu.

Room Service
7:00 am to 11:00 pm.
To request this service, please dial 8 or 9. For each room service, a fee of € 10,00 will be charged.
See menu

Wellness Area

Gym
07:00 am until 09:00 pm.
See Gym standards

Tranquility pool 
08:30 am until 09:00pm.
Mandatory use of towel, pool cap, swimming pool slippers and bathing suit .
Each guest is entitled to one towel per day, to be requested at reception. The hotel also has the following items for sale (price per unit): Pool Cap €2.50 / Swimming Pool Slippers €3.00 / Pack Cap + Slippers €4.50.

See Acqua zone standards

Treatment & Massages
09:30 am until 08:00 pm
Schedule your treatment or massage with us. See menu

Reservation is required for the indoor pool for your maximum comfort.

Outdoor pool 
09:30 am until 08:00 pm, from may to october, under weather conditions
Mandatory use of towel, swimming pool slippers and bathing suit.
Each guest is entitled to one towel per day, to be requested at reception.

Rooms

Housekeeping
Everyday until 07:30 pm.
“A small gesture makes the difference”. Help us to rationalize natural resources. If you intend to reuse the towels, leave them on their tracks.

Pillows, sheets, blankets and hangers
If you need more pillows, sheets, blankets, hangers, please contact the reception.
Please dial 9. Subject to availability.

Laundry

If you need a laundry service, please fill in this online form .

Telephone
Local CallsDial 0 + Number
Long Distance CallsDial 0 + Country Code + Area Code(without 0) + Number

Long Distance Calls Cost

 

Hotel Directory
Outside Line0
Front Office 9
Restaurant/Room Service 9
Room to RoomDial 2 + Room Number
Meeting & Events
If you need to book a meeting room or a space for a social event, contact our team via email reservas@artsoulgroup.com
NOT TO MISS
EVALUATION QUESTIONNAIRE

How your stay is going so far?

In order to optimize your experience, please rate from 1 to 5 our services until now. Thank you!

SPECIAL OFFERS

You can book in advance, just contact our reception through olive@artsoulgroup.com.

Evaluation questionnaire

We need your oppinion!

After checking out, we would like you to answer this evaluation questionnaire in order to improve our services and serve you better on your next visit! We hope that your experience was positive and that you will be back with us soon!

Sustainability & Efficiency

In order to be more environmentally efficient, we have adopted several measures that, in addition to investments, constitute changes in attitudes by raising the awareness of our team, partners and guests.

See how you can help us and contribute:

Check Availabity

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