Here you will find a list of the most frequently asked questions from our customers.
FAQ'S
Questions & Answers
Is the Lisboa Pessoa Hotel a themed hotel?
Yes, the Lisboa Pessoa Hotel is a themed hotel inspired by one of Portugal’s most brilliant authors – Fernando Pessoa.
In addition to the hotel’s physical theming, it focuses on enhancing the guest experience through its literary tour, “Lisbon through Fernando Pessoa”, which takes place on Fridays at 11:30 AM. This walking tour starts from the hotel, lasts 1 hour and 30 minutes, and is led by a true Fernando Pessoa specialist.
The hotel also hosts literary events open to the local community. These events are free of charge.
There is a blog featuring articles about Fernando Pessoa and Lisbon, written by Fabrizio Boscaglia.
Stay updated with our latest news on the blog and social media.
What are the opening hours of the Lisboa Pessoa Hotel?
The hotel is open 24 hours. You can always contact us through the following channels:
- pessoa@artsoulgroup.com
- WhatsApp through the number +351 969 093 760
- +351 210 437 810
(call to a portuguese landline)
What are the check-in hours?
Check-in is available from 3:00 PM.
If you arrive before 3:00 PM and your room is not ready, don’t worry!
Our reception will safely store your luggage.
If you need to access your room earlier, please check with us depending on availability. Additional charges may apply.
What are the check-out hours?
Check-out must be completed by 12:00 PM.
If you wish to extend your stay or request a late check-out, please contact the reception, depending on availability and additional charges.
Where is the Lisboa Pessoa Hotel located?
The Lisboa Pessoa Hotel is located at Rua da Oliveira ao Carmo, Nº 8, Lisboa 1200-309 Lisboa.
It is very close to Largo do Carmo, in the Chiado district, near one of Fernando Pessoa’s former residences.
Does the Lisboa Pessoa Hotel have parking?
Yes, the Lisboa Pessoa Hotel has private parking. It can be reserved by guests, subject to availability and additional charges.
For external clients of the restaurant and spa with a reservation, parking is free, subject to availability.
The parking is located at Rua da Condessa, nº 13.
Does the Lisboa Pessoa Hotel have a spa?
The Lisboa Pessoa Hotel has a spa 14+. The Azure Wellness & SPA features a relaxation pool, sauna, Turkish bath, two massage and treatment rooms, as well as a gym.
You can easily book a massage or treatment, the Tranquility Lounge, or memberships for the wellness and gym areas through our booking form, or contact us via +351 962 097 783.
(call to a portuguese mobile) / WhatsApp available.
Check the Azure Lisbon menu here
and spa schedules.
Speak with our team so they can recommend the most suitable massage or treatment for you.
Does the Lisboa Pessoa Hotel have a restaurant?
Yes, the Lisboa Pessoa Hotel has a restaurant. Mensagem is a restaurant with two rooftops offering beautiful views over Lisbon.
Check the restaurant menu here.
Mensagem is popular for social events such as intimate weddings, birthdays, cocktails, and corporate events that combine meeting rooms and gastronomy.
For more information, contact our events team at pessoa.reservas@artsoulgroup.com or via +351 249 530 700
(call to a portuguese landline).
Can I host an event at the Hotel?
Yes, you can. We have 3 meeting rooms, as well as our restaurant available for your social or corporate event.
Contact our team:
pessoa.reservas@artsoulgroup.com
+351 249 530 700
(call to a portuguese landline)
Does the Lisboa Pessoa Hotel have conference rooms?
The Lisboa Pessoa Hotel has 3 conference rooms. One of them is our Fernando Pessoa Library, which can be transformed into the Bernardo Soares Room for events. It is one of the hotel’s highlights. The room has natural light and display cases with books by Fernando Pessoa, as well as other Portuguese and international authors.
Contact our team:
pessoa.reservas@artsoulgroup.com
+351 249 530 700
(call to a portuguese landline)
Does the Lisboa Pessoa Hotel have a swimming pool?
The Lisboa Pessoa Hotel has an indoor relaxation pool. It is part of the Tranquility Lounge at Azure Wellness & SPA.
Does the Lisboa Pessoa Hotel offer any discounts for guests?
What types of rooms are available at the Lisboa Pessoa Hotel?
The Lisboa Pessoa Hotel offers different room types. To learn more in detail, check here.
