Parking
If you are coming by car, you can leave it at the nearest public car park:Parque da Ribeira (150 m); Parque da Alfândega (300 m) or Parque das Cardosas (500 m).
Reception
Schedules and contacts
The reception is open 24/7. For any question, please dial 9 or by WhatsApp through the number +351 913 163 747.
Check-in
From 03:00 pm.
Early arrivals
If you arrive before 03:00 pm and the room is not available, don’t worry! Our reception will store your luggage in an appropriate place. Please let us know which type of bed you prefer (double/twin) and we will try to match your preference. If you need to enter the room earlier, please contact us upon availability. Extra costs may be added.
Check-out
Until 12:00 pm. If you wish a late check-out you must contact the reception, subject to the hotel’s availability and additional cost.
Internet wifi
Rede: Hoteldabolsa_Guest
Password: The password will be delivered at check-in
Breakfast
Breakfast
Every day from 07:00 am till 10:30 am.
Breakfast box (for rates with breakfast included)
If you need to leave before 07:00 am, you will be entitled to a breakfast box. Please inform until 12:00 pm of the previous day. Please fill out this form or dial 9.
Rooms
Housekeeping
From 08:00 am until 04:00 pm.
Pillows, sheets, blankets and hangers
If you need more pillows, sheets, blankets, hangers, please contact the reception.Please dial 9. Subject to availability.
Laundry
If you need a laundry service, please fill in this form.
Telephone
Local calls | Dial 0 + Number |
---|---|
International calls | Dial 0 + Country Code + City Code (without 0) + Number |
Hotel directory | |
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Outside line | 0 |
Reception | 9 |
Restaurant/Room Service | 8 |
Room to room | Dial 2 + room number |
Enjoy Porto
Breakfast
How your stay is going so far?
In order to optimize your experience, please rate from 1 to 5 our services until now. Thank you!
You can book in advance, just contact our reception through bolsa@artsoulgroup.com.
My happy B-Day
Romance is IN
Romance is IN
My happy B-Day
Together forever
We need your oppinion!
Before making check-out, we would like you to answer this evaluation questionnaire (it does not take more than 2 minutes) in order to improve our services and serve you better on your next visit!
We hope that your experience has been positive and that you will soon be with us again.
Sustainability & Efficiency
In order to be more environmentally efficient, we have adopted several measures that, in addition to investments, constitute changes in attitudes by raising the awareness of our team, partners and guests.
See how you can help us and contribute:
- Whenever you use the bathroom, evaluate the need to completely flush the toilet
- Do not dispose of non-physiological waste in the toilet (minimizes flushing of toilets and reduces the possibility of clogging the sewer system)
- If you consider your towel clean, don’t put it on the floor; If you place it on the ground, it indicates that you want to replace it
- Brush your teeth with the faucet turned off
- Whenever possible, replace the immersion bath with a quick shower, ideally turning off the tap while soaping
- If you find a leak or leaky faucet, please inform the receptionist
- Do not leave equipment turned on unnecessarily
- Do not leave the cards (key) in the power switches of the occupied rooms (minimizes risks and energy)
- Don’t turn on lights you don’t need
- Close the bedroom window whenever the air conditioning is on
In summer, close the blackout whenever you leave the room to reduce the entry of sunlight leading to an increase in the interior temperature; in winter keep it open to increase sunlight - When leaving the room, remove the card from the lighting system at the entrance to the room in order to turn off the air conditioning
- Whenever you consider your towels clean and ready for reuse, do not place them on the floor (minimizes the use of washing machines)
- If you find any faulty equipment or other anomaly, please inform the receptionist
- Whenever possible, try to use the stairs
- Take quick showers, with warm water and low pressure
- Do not touch cutlery that you do not intend to use
- Do not put clothes that are not dirty in the wash
- Try not to produce garbage
- Use the ecopoints located in public areas
- Put the garbage in the bucket and not in the toilet
- Do not use toilet paper or towels to clean your shoes (for this purpose you will find a shoe cleaning cloth in your room)
- If you have discharged batteries, do not put them in the trash, but on top of the desk (the employee will take care of putting them in the battery)
- If you do not need our amenities, do not open the packages
- In the rooms, collaborate in separating waste as follows: 1. Undifferentiated items placed in the bathroom 2. Packaging and glass in the room bin 3. Paper on the desk