Car rental<\/strong> \u2013 For information about rates and\/or to request a rental, please contact the reception.<\/p>Check-in<\/strong> \u2013 Check-in from 04:00 p.m., onwards. It can be done before, subject to availability and\/or presentation of an extra cost.<\/p>Check-out<\/strong> \u2013 Check-out time must be realized no later than 12:00 a.m. After that time the hotel reserves the right to charge the equivalent of a daily room rate. If you wish a late check-out you must contact the reception in order to request authorization to do so, subject to the hotel\u2019s availability. We kindly ask all our guests to comply with the check-out schedule set by the hotel.<\/p>Children \u2013 meals<\/strong> \u2013 The hotel provides, whenever you need, the preparation or heating of children\u2019s meals. You can also request hot water or sterilization of objects or children\u2019s utensils.<\/p>Closed video surveillance system<\/strong> \u2013 The hotel has a closed-circuit video surveillance system in public areas, equipped with data protection. This system is a complementary security measure to prevent intrusions in the facilities.<\/p>Complaints book<\/strong> \u2013 We have a complaints book at your disposal at the reception.<\/p>Cradles<\/strong> \u2013 Cradle available on request and subject to availability. Please contact the reception.<\/p>Credit card<\/strong> \u2013 The following credit cards are accepted in this hotel unit: Master Card, Visa, American Express.<\/p><\/div>\n\t\t\t\t\t\t\t\t\tD<\/div>\n\t\t\t\t\t
Delivery messages service<\/strong> \u2013 Service available of acceptance and delivery of messages. Please contact the reception.<\/p>Documents scanning<\/strong> \u2013 Available service at the reception.<\/p><\/div>\n\t\t\t\t\t\t\t\t\tE<\/div>\n\t\t\t\t\t
Emergency \u2013 Emergency line<\/strong> \u2013 112. Dial 0 before in order to obtain an exterior line.<\/p>Environmental policy<\/strong> \u2013 \u201cA small gesture makes the difference\u201d<\/p>Help us to rationalize natural resources. If you intend to reuse the towels, leave them on their tracks. The hotel and the environment will thank you. See how you can help us to make the difference here<\/p>
External services<\/strong> \u2013 Please contact our Reception for information regarding:<\/p>- Church services and schedules<\/li>
- Museums<\/li>
- Municipal services<\/li>
- Health services<\/li>
- Beauty services<\/li>
- Transportation services<\/li>
- Sports activities<\/li>
- Cultural activities<\/li><\/ul><\/div>\n\t\t\t\t\t\t\t\t\t
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Fire<\/strong> \u2013 In your room and hallways there are floor maps. Our fire alarm is tested monthly. In case of emergency, please contact the reception immediately: dial 9.<\/p>Fire alarm<\/strong> \u2013 All rooms are equipped with highly sensitive smoke detectors. The alarm system will be activated in case of excess of smoke in the room.All exits are marked with proper light signs. In case of fire never use the lifts, follow the emergency signs, take your personal documents and room key with you.The meeting point, in case of an emergency situation, is outside, next to the hotel entrance.<\/p>First aid<\/strong> \u2013 A first aid kit is available at the reception.<\/p>Flowers<\/strong> \u2013 At the reception you may request information on local flower shops and\/or have flowers delivered to the hotel by request.<\/p>Form suggestions\/comments<\/strong> \u2013 For the purpose of improving our services, we ask that you answer our satisfaction questionnaire that will be sent to the email indicated in the reservation.<\/p><\/div>\n\t\t\t\t\t\t\t\t\tG<\/div>\n\t\t\t\t\t
General safe<\/strong> \u2013 The hotel has a general safe at the reception.<\/p><\/div>\n\t\t\t\t\t\t\t\t\tH<\/div>\n\t\t\t\t\t
Hairdresser<\/strong> \u2013 Our reception can provide some local salons as reference.<\/p>Hangers<\/strong> \u2013 If you need more hangers, please contact the reception.<\/p>Housekeeping<\/strong> \u2013 Our housekeeping service begins at 09:30 a.m. and ends at 05.30 p.m.<\/p>The rooms which are scheduled to be occupied are cleaned and tidied. Room maintenance is done daily.<\/p><\/div>\n\t\t\t\t\t\t\t\t\t
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Ice<\/strong> \u2013 Please contact the bar.<\/p>Internet<\/strong> \u2013 Free wireless networking available in all rooms and common areas. We are not responsible for temporary service failures. According to the current legislation we inform that the accesses made in this connection are recorded in our database system.<\/p>\u00a0<\/p><\/div>\n\t\t\t\t\t\t\t\t\t
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Key cards<\/strong> \u2013 The key card is given on arrival and identifies you as a hotel guest.<\/p>You should carry it with you and present it when requested by the hotel staff. Outside the hotel it is only presented if absolutely necessary.<\/p><\/div>\n\t\t\t\t\t\t\t\t\t
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Laundry<\/strong>\u00a0\u2013\u00a0Fill out the