{"id":1161,"date":"2025-12-09T17:06:25","date_gmt":"2025-12-09T17:06:25","guid":{"rendered":"https:\/\/www.artsoulgroup.com\/hoteldabolsa\/?page_id=1161"},"modified":"2026-01-20T15:39:54","modified_gmt":"2026-01-20T15:39:54","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.artsoulgroup.com\/hoteldabolsa\/en\/faqs\/","title":{"rendered":"Faqs"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1161\" class=\"elementor elementor-1161\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-cafd049 elementor-section-boxed elementor-section-gap-beside-yes elementor-section-height-default elementor-section-height-default elementor-section-column-vertical-align-stretch exad-glass-effect-no exad-sticky-section-no\" data-id=\"cafd049\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e2550ac exad-glass-effect-no exad-sticky-section-no\" data-id=\"e2550ac\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2fd46a0 elementor-widget__width-initial exad-sticky-section-no exad-glass-effect-no elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"2fd46a0\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;nussFadeInUp&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Here you will find a list of the most frequently asked questions by our customers.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-738e4bc elementor-section-gap-beside-no elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-section-column-vertical-align-stretch exad-glass-effect-no exad-sticky-section-no\" data-id=\"738e4bc\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-8954aa8 exad-glass-effect-no exad-sticky-section-no\" data-id=\"8954aa8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5ebe274 exad-sticky-section-no exad-glass-effect-no elementor-invisible elementor-widget elementor-widget-nuss-heading\" data-id=\"5ebe274\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;nussFadeInUp&quot;}\" data-widget_type=\"nuss-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"nuss-modern-heading\">\r\n\t\t\t\r\n\t\t\t\t\t\t<div class=\"heading-primary-wrap\">\r\n\t\t\t\t<h4 class=\"heading-primary elementor-heading-title\">FAQ'S<\/h4>\t\t\t<\/div>\r\n\t\t\r\n\t\t\t\t\t\t<div class=\"heading-divider-wrap\">\r\n\t\t\t\t<div class=\"heading-divider\" style=\"left: 0px;top: 6px\"><\/div>\r\n\t\t\t<\/div>\r\n\t\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-db38ce1 exad-sticky-section-no exad-glass-effect-no elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"db38ce1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;nussFadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Questions &amp; Answers<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-682ce17 nuss-accordion-style-03 exad-sticky-section-no exad-glass-effect-no elementor-invisible elementor-widget elementor-widget-nuss-accordion\" data-id=\"682ce17\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;nussFadeInUp&quot;}\" data-widget_type=\"nuss-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"nuss-accordion nuss-accordion-icon-right\">\r\n\t\t\t\t\t\t\t<div class=\"accordion-section\">\r\n\t\t\t\t\t<div class=\"accordion-header\">\r\n\t\t\t\t\t\t<div class=\"accordion-title-wrapper\">\r\n\t\t\t\t\t\t\t<h4 class=\"accordion-title\">What are the opening hours of the Hotel da Bolsa?<\/h4>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-icons\">\r\n\t\t\t\t\t\t\t\t<span\r\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon opened-icon\"><i class=\"fal fa-angle-down\"><\/i><\/span>\r\n\t\t\t\t\t\t\t\t<span\r\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon closed-icon\"><i class=\"fal fa-angle-up\"><\/i><\/span>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"accordion-content\">\r\n\t\t\t\t\t\t<p>The hotel is open 24 hours a day. You can always contact us through the following channels:<\/p><ul><li>bolsa@artsoulgroup.com<\/li><li>WhatsApp through the number +351 913 163 747<\/li><li>+351 222 026 768<br \/>(call to portuguese landline)<\/li><\/ul>\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"accordion-section\">\r\n\t\t\t\t\t<div class=\"accordion-header\">\r\n\t\t\t\t\t\t<div class=\"accordion-title-wrapper\">\r\n\t\t\t\t\t\t\t<h4 class=\"accordion-title\">What are the check-in times?<\/h4>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-icons\">\r\n\t\t\t\t\t\t\t\t<span\r\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon opened-icon\"><i class=\"fal fa-angle-down\"><\/i><\/span>\r\n\t\t\t\t\t\t\t\t<span\r\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon closed-icon\"><i class=\"fal fa-angle-up\"><\/i><\/span>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"accordion-content\">\r\n\t\t\t\t\t\t<p>Check-in is available from 4:00 PM.<\/p><p>If you arrive before 4:00 PM and your room is not ready, don&#8217;t worry!<\/p><p>Our reception will store your luggage in a secure location.<\/p><p>If you need to check in early, please ask us about availability. Extra charges may apply.<\/p>\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"accordion-section\">\r\n\t\t\t\t\t<div class=\"accordion-header\">\r\n\t\t\t\t\t\t<div class=\"accordion-title-wrapper\">\r\n\t\t\t\t\t\t\t<h4 class=\"accordion-title\">What time is check-out?<\/h4>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-icons\">\r\n\t\t\t\t\t\t\t\t<span\r\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon opened-icon\"><i class=\"fal fa-angle-down\"><\/i><\/span>\r\n\t\t\t\t\t\t\t\t<span\r\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon closed-icon\"><i class=\"fal fa-angle-up\"><\/i><\/span>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"accordion-content\">\r\n\t\t\t\t\t\t<p>Check-out must be completed by 12:00 PM.<\/p><p>If you wish to extend your stay or check out late, please contact reception, subject to availability and additional cost.<\/p>\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"accordion-section\">\r\n\t\t\t\t\t<div class=\"accordion-header\">\r\n\t\t\t\t\t\t<div class=\"accordion-title-wrapper\">\r\n\t\t\t\t\t\t\t<h4 class=\"accordion-title\">Where is the Hotel da Bolsa located?<\/h4>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-icons\">\r\n\t\t\t\t\t\t\t\t<span\r\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon opened-icon\"><i class=\"fal fa-angle-down\"><\/i><\/span>\r\n\t\t\t\t\t\t\t\t<span\r\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon closed-icon\"><i class=\"fal fa-angle-up\"><\/i><\/span>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"accordion-content\">\r\n\t\t\t\t\t\t<p>The Hotel da Bolsa is located at Rua Ferreira Borges, 101<br \/>4050-253 Porto.<\/p><p>Very close to the Pal\u00e1cio da Bolsa and Ribeira.<\/p>\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"accordion-section\">\r\n\t\t\t\t\t<div class=\"accordion-header\">\r\n\t\t\t\t\t\t<div class=\"accordion-title-wrapper\">\r\n\t\t\t\t\t\t\t<h4 class=\"accordion-title\">Does Hotel da Bolsa have parking?<\/h4>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-icons\">\r\n\t\t\t\t\t\t\t\t<span\r\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon opened-icon\"><i class=\"fal fa-angle-down\"><\/i><\/span>\r\n\t\t\t\t\t\t\t\t<span\r\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon closed-icon\"><i class=\"fal fa-angle-up\"><\/i><\/span>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"accordion-content\">\r\n\t\t\t\t\t\t<p>No, Hotel da Bolsa does not have parking. If you are coming by car, you can leave it in one of the nearest public parking lots. Parque da Ribeira (150 m) Parque da Alf\u00e2ndega (300 m) ou Parque das Cardosas (500 m).<\/p>\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"accordion-section\">\r\n\t\t\t\t\t<div class=\"accordion-header\">\r\n\t\t\t\t\t\t<div class=\"accordion-title-wrapper\">\r\n\t\t\t\t\t\t\t<h4 class=\"accordion-title\">Does Hotel da Bolsa offer any discounts for guests?<\/h4>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-icons\">\r\n\t\t\t\t\t\t\t\t<span\r\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon opened-icon\"><i class=\"fal fa-angle-down\"><\/i><\/span>\r\n\t\t\t\t\t\t\t\t<span\r\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon closed-icon\"><i class=\"fal fa-angle-up\"><\/i><\/span>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"accordion-content\">\r\n\t\t\t\t\t\t<p>The Hotel da Bolsa offers special discounts for guests through the Art and Soul Guest Club rates. You can check the current discounts <a href=\"https:\/\/www.artsoulgroup.com\/en\/art-and-soul-guest-club-en\/\">here<\/a>.<\/p><p>To make a reservation, simply click <a href=\"https:\/\/www.secure-hotel-booking.com\/d-edge\/Hotel-da-Bolsa\/JLRR\/en-US\/DateSelection?_gl=1*5lj1ui*_gcl_aw*R0NMLjE3NjQyNjQ2MDMuQ2owS0NRaUFpcURKQmhDWEFSSXNBQmsya1NtNGRUdG9rcHBzWUw3RWNVYlVqV0lLWEFvRVV4RFVHdFpSamZ1dlBuOURka0lsNkQybGN3TWFBaUZsRUFMd193Y0I.*_gcl_ag*Mi4xLmswQUFBQUFEQlk0bXNCRzB6RjhOc01vRzFJdXVuejdJRmFxJGkxNzYyNzY4NDU3*_gcl_au*NTU3ODkzMDg0LjE3NjI5NTY5MzM.*_ga*MTE3Njc4ODQyNi4xNzQ3Mzg0NDI2*_ga_S21XWGSR3Y*czE3NjUyNzc1MjIkbzUwNiRnMSR0MTc2NTI4MDAyNyRqNjAkbDAkaDA.*_ga_PQ017TH3VC*czE3NjUyNzk5OTAkbzMwJGcxJHQxNzY1MjgwMDI3JGoyMyRsMCRoMA..\">here<\/a>.<\/p>\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"accordion-section\">\r\n\t\t\t\t\t<div class=\"accordion-header\">\r\n\t\t\t\t\t\t<div class=\"accordion-title-wrapper\">\r\n\t\t\t\t\t\t\t<h4 class=\"accordion-title\">What types of rooms are available at Hotel da Bolsa?<\/h4>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-icons\">\r\n\t\t\t\t\t\t\t\t<span\r\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon opened-icon\"><i class=\"fal fa-angle-down\"><\/i><\/span>\r\n\t\t\t\t\t\t\t\t<span\r\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon closed-icon\"><i class=\"fal fa-angle-up\"><\/i><\/span>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"accordion-content\">\r\n\t\t\t\t\t\t<p>The Hotel da Bolsa offers different types of rooms. For more details, please click <a href=\"https:\/\/www.artsoulgroup.com\/hoteldabolsa\/en\/our-rooms\/\">here<\/a>.<\/p>\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-5ea05e2 exad-glass-effect-no exad-sticky-section-no\" data-id=\"5ea05e2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ad5a68c exad-sticky-section-no exad-glass-effect-no elementor-invisible nuss-elementor-loading nuss-slide-in-left elementor-widget elementor-widget-image\" data-id=\"ad5a68c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;nussSlideInLeft&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"960\" height=\"560\" src=\"https:\/\/www.artsoulgroup.com\/hoteldabolsa\/wp-content\/uploads\/sites\/5\/2024\/06\/websitev1.jpg\" class=\"attachment-full size-full wp-image-808\" alt=\"Hotel da Bolsa fachada\" srcset=\"https:\/\/www.artsoulgroup.com\/hoteldabolsa\/wp-content\/uploads\/sites\/5\/2024\/06\/websitev1.jpg 960w, https:\/\/www.artsoulgroup.com\/hoteldabolsa\/wp-content\/uploads\/sites\/5\/2024\/06\/websitev1-300x175.jpg 300w, https:\/\/www.artsoulgroup.com\/hoteldabolsa\/wp-content\/uploads\/sites\/5\/2024\/06\/websitev1-768x448.jpg 768w\" sizes=\"(max-width: 960px) 100vw, 960px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Here you will find a list of the most frequently asked questions by our customers. FAQ&#8217;S Questions &amp; Answers What are the opening hours of the Hotel da Bolsa? The hotel is open 24 hours a day. You can always contact us through the following channels: bolsa@artsoulgroup.com WhatsApp through the number +351 913 163 747 [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1161","page","type-page","status-publish","hentry","post-no-thumbnail"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Faqs - Hotel da Bolsa<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.artsoulgroup.com\/hoteldabolsa\/en\/faqs\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Faqs - Hotel da Bolsa\" \/>\n<meta property=\"og:description\" content=\"Here you will find a list of the most frequently asked questions by our customers. FAQ&#8217;S Questions &amp; Answers What are the opening hours of the Hotel da Bolsa? The hotel is open 24 hours a day. 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